SERVPRO of South Nashville Employee Photos

Scotty Anderson

Scotty Anderson

Scotty Anderson, Office Manager. Scotty works with our office team to perform all accounting and administrative activities. He administers and performs all aspects of accounting and reporting. He also ensures that all job files are properly audited and contain all required documentation. He aids in the development and implementation of an annual office administration plan and budget to automate and improve office productivity. Scotty also manages and improves customer satisfaction including the resolution of customer complaints. Water Damage Restoration – WRT Certified. Scotty has spent much of the last 16 years in the accounting/office administration field. He is an alum of the University of Kentucky, and lives in Gallatin with his wife Stephanie and their children Evan & Logan.

Rhonda McBride

Rhonda McBride

Rhonda McBride Controller/Human Resources Manager. Rhonda serves as the Controller/Human Resources Manager for 4 local SERVPRO offices (SVP Madison/Goodlettsville, Wilson County, Sumner County, and South Nashville). Rhonda supervises the accounting operations of the entire company. Included are budget production, financial reports, and controls and budgets to mitigate risk and compliance with generally accepted accounting practices. She also supervises our Administrative and Accounting staff and ensures that all customer accounts are handled quickly, efficiently, and accurately. Rhonda is also the main Human Resources point of contact for any recruiting or hiring. Call Rhonda at (615) 868-5324 for any Accounting or Administration-related inquiries. A current MBA student at Lipscomb University, Rhonda is a Magna Cum Laude graduate of Lipscomb with a Bachelor’s Degree in Business Administration. She is married to Kevin and they have an 11-year old daughter Isabell

Ginger Haley

Ginger Haley

Ginger is the Office Manager for SERVPRO of South Nashville. She works with our office team to perform all accounting and administrative activities. She administers and performs all aspects of accounting and reporting. Ginger also ensures that all job files are properly audited and contain all required documentation. She aids in the development and implementation of an annual office administration plan and budget to automate and improve office productivity. Ginger strives always to improve customer satisfaction. She can be reached at (615) 331-0200.

Joe Haas

Joe Haas

Joe is our General Manager and directs all day to day business for SERVPRO of South Nashville. He schedules and estimates jobs; he manages all production team members and is in close contact with our sales & marketing activities. Joe meets with agents, adjusters,  and customers to walk them through the restoration process.  Joe keeps a close watch on our customer satisfaction reports to validate that our efforts are properly executed. If you experience a mold, fire or water problem, call our team first for a rapid response.

Polly Carman

Polly Carman

Administrative Assistant - Polly provides excellent customer service for all of our customers, but she is also responsible for sending out e-mail and correspondence, and helping our team in meeting important deadlines. She also prepares invoices and estimates, and conduct file quality reviews within the company. Polly also aids in the scheduling of crews and jobs, and help in other departments, as needed. She handles all Madison tn. mold removal inquiries. Water Damage Restoration - WRT & Applied Structural Drying - ASD Certified

Kevin Shell

Kevin Shell

Kevin is a Production Manager for SERVPRO of South Nashville and works with our teams on fire, water, mold, HVAC, and varying other restoration projects. He watches over all ongoing projects and produces estimates of any new jobs. Kevin coordinates the production team and their activities and is engaged in the placement of proper equipment for the scope of each task. He is a seasoned asset to our team and our customers. If you suffer from water, fire or mold emergency in the Nashville and Forest Hills areas, call us for help.

Eunice Mack

Eunice Mack

Crew Chief - Eunice Mack performs on-site production services, including water extraction and fire cleanup. He also develops productions expertise: services, cleaning products and equipment to be used. Mr. Mack also completes appropriate documentations, and provides excellent customer service to all of our clients. Call 24/7 for water removal services in Goodlettsville at (615) 868-5324. Water Damage Restoration - WRT & Applied Structural Drying - ASD Certified

Jeremy Cole

Jeremy Cole

Crew Chief – Jeremy Cole performs on-site production services, including water extraction and fire cleanup. He also develops productions expertise: services, cleaning products and equipment to be used. Mr. Cole also completes appropriate documentations, and provides excellent customer service to all of our clients. Call 24/7 for water removal services in Goodlettsville at (615) 868-5324. Water Damage Restoration - WRT & Applied Structural Drying - ASD Certified

Nikki Bivens

Nikki Bivens

Crew Chief – Nikki Bevins performs on-site production services, including water extraction and fire cleanup. She also develops productions expertise: services, cleaning products and equipment to be used. Ms. Bevins also completes appropriate documentations, and provides excellent customer service to all of our clients. Call 24/7 for water removal services in Goodlettsville at (615) 868-5324. Water Damage Restoration - WRT & Applied Structural Drying - ASD Certified

Clayton Cross

Clayton Cross

Clayton is a technician on the work-related side of our business. He helps the Crew Chief in daily monitoring, demolition, and general cleaning. Clayton focuses on safety at the worksite. He also submits production activities on weekly reports. He works on mold, fire and water emergency projects in Berry Hill and adjacent local communities.